Managed IT Services
Outsource your IT department. We strive to prevent all hardware and software failures with proactive Server and Desktop Management. Like servicing a car, we enforce a best practices check list.
Having a great helpdesk is a must but the magic happens when the fire fighting stops. Our Managed Services Agreements are designed to be all in. Everything you need to have the best management and support possible is included in our affordable fixed monthly fee. Our system is like no other because it is has a strong bias towards preventative maintenance, best practise enforcement, risk reduction and end user productivity. The way we have refined our processes and organised our teams is at the heart of why we deliver better predictable results. We also have a few tricks up our sleeve that not only means we can deliver much lower cost than internal IT but the outcome is superior. Our customers enjoy a competitive edge, let us explain how we could do the same for you.
Our philosophy is remove the complexity. We believe that by being your one point of contact for IT needs you know where the buck stops. You have a business to run which does not include managing the purchase of a new laptop and having it delivered, configured and commissioned. If you have a problem, a question or an opportunity then the process is simple. No more jumping through hoops when the Internet is down or your cloud service stops. We have your back.
Digital Innovation & Consultancy
We specialise in providing businesses with Modern Workplace IT strategies and roadmaps. Working closely with key stakeholders to drive business innovation, vCIO (Virtual Chief Information Officer) consultation is available for periodic contact to report on service issues and to drive strategic planning. This covers items such as high level risk assessment, technology reviews, budget planning and business process optimization.
Your infrastructure will have regular assessments, which are presented in a format that’s understandable at an executive level. The assessment recommendations are discussed to ensure business suitability and budget alignment.
Local Helpdesk Support
We see our Helpdesk as our client’s safety net. It is where you go for immediate help. Sitting in a queue is never fun when you have a proposal to get out. Our highly skilled helpdesk team are selected on their personality, ability to work fast, to be efficient and to listen. We have been told that they are the best but we never stop trying to improve our processes or our training.
Enable’s Helpdesk is all about making sure your business can to get back to work as fast as possible. When your computer network isn’t working, neither are your staff. Your call will be answered straight away by Enable’s Certified Engineers in our Perth service centre. All Enable clients have access to our Help Desk with an average response time of less than 5 minutes.
Project Services
Enable’s Professional Services team provide specialist services to deliver projects catered to your business requirements and in accordance with industry best practices.
Whether you’re moving workloads from old hardware to new, transitioning from on-prem to cloud, or implementing the latest network solutions, our team ensures that your migration is quick and painless – Through consultation and careful planning in the design and with limited disruption to your business operations.